Houston's Trusted Steam Cleaning & Restoration Experts

“I needed light colored dining room chairs that had become dingy and a few rugs cleaned, but I was needing to be careful because most of the chairs were a performance crypton fabric with special instructions that only water could be used to clean and it couldn't be too hot. The owner went above and beyond to understand the cleaning code, get the best products to use, and forming the best strategy to balance risk management but improving the state of the chairs. I understood he couldn't guarantee results, but felt that he worked hard and long to ensure the best outcome possible. In the end, we did see a big improvement in the chairs, and while they don't look brand new, it's much better. Communication was also easy throughout the process, and price was very reasonable after I checked with other companies as well. I'd recommend and use him again.”

“Charles was the utmost in professionalism. My home has 25yo carpets that have seen better days. I had very low expectations on the outcome and Charles used his expertise to give me what I needed. One room was so soiled, he recommended that the carpet be replaced and he didn't charge me for it. I appreciate the clear communication and trustworthiness of his business practices. I'd definitely recommend Charles in the future.”

“We've been using New Era Steam Cleaning & Restoration for years, and Charles never disappoints! With a child and pets, our carpets see plenty of accidents, but every time he comes, they look brand new and smell amazing. Reliable, professional, and always friendly—highly recommend!”